Hotlines
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11.10.25 – Contract Implementation Update #46: Block of Reserve Days Off
11.06.25 – DOT Secretary Orders Reduction in Air Travel Capacity to Begin Tomorrow
11.03.25 – Hurricane Melissa: Support Resources and Contract Protections
11.03.25 – 2026 Annual Enrollment | Now Through November 19
10.31.25 – Reserve Reminders: ROTA/ROTD Acknowledgements
Hotline Archives
We’ve officially posted the LM-2 report for the fiscal year ending March 31, 2025, in the Members-only section of the APFA website. This required filing with the U.S. Department of Labor provides a detailed accounting of how your dues were received, allocated, and disbursed.
As your APFA Hotel Department continues advocating for CBA-compliant accommodations and transportation, we want to share an important update: More than 150 of the Company’s hotel and transportation contracts expire at the end of 2025
ECS Messaging Cutover – As the rollout of the Electronic Communication System (ECS) continues, all ONE courtesy messages except ETB have transitioned to ECS. As of June 10th, 2025, TTS/UBL transactions and operational notifications transitioned to ECS.
Today, APFA National President Julie Hedrick sent a formal letter to American Airlines CEO Robert Isom and Vice President of Safety and Regulatory Compliance Cedric Wilson, expressing APFA’s serious concerns
August bidding timeline including CQ, Vacation, ETB, PBS, and more
The 787-9P reduced staffing certification, finalized last week, follows similar approvals at our competitors, and results in a first-time ever single American Airlines Flight Attendant at the 4L/4R doors now being responsible for hundreds of passengers
Earlier this month, APFA exposed management’s plan to work with the Federal Aviation Administration (FAA) to certify the new 787-9P with a minimum crew of just seven (7) Flight Attendants. Despite the outpouring of concern from Flight Attendants
The Flight Attendant Premium Pay (FAPP) has been updated to include Boarding Events. By accessing Crew Portal > Links > FA Premium Pay, on the lefthand side there is an option for Boarding Events.
The Team Member Services section on Jetnet is your one-stop shop for anything job-related. You’ll find info on Health and Benefits, Money and Attendance, and Leave and Returns. Did you know there’s a Team Member Service Center helpline?
We are living in a time of heightened uncertainty and unrest—a world that can change instantly. As First Responders, we stand on the front lines of safety, but we are not immune to the dangers that exist on the ground and in the skies.
The dues increase survey on APFA.org will close tomorrow, June 25th, at 12 PM (CT). Click here for more dues information, including how APFA Representatives are paid, how your dues dollars are allocated, individual base representation costs, and more.
A Special APFA Board Meeting was held on Wednesday, May 21, 2025 at APFA Headquarters in Euless, Texas. In accordance with the APFA Policy Manual, the official minutes are now available on APFA.org.
Coverage Needed (CN) is a term applied to any day in a bid month when not enough Flight Attendants bid in PBS to fly on that day. PBS will award as many Flight Attendants as possible to be off on a particular day.
Company PBS Bid Award Summary, APFA PBS Bid Award Summary by Base, PBS Award Files, PBS Mis-Award Process
The dues increase survey is now live on apfa.org, and we want to hear from you. Your input directly impacts how we move forward and build APFA’s long-term sustainability. Please take a moment to participate in the dues increase survey here
The 2025 Dues Survey is now open and may be accessed here. Through in-person conversations, emails, and feedback received via the 2024 Dues Restructure Call Center, your Base and National Leadership have gathered valuable input
The dues increase survey is now live on apfa.org, and we want to hear from you. This dues increase is crucial to maintaining services and modernizing current programs which directly benefit all Members.
We are holding a virtual retirement seminar on Tuesday, July 15th, from 11 AM until 1 PM (CT). Topics will include: 401(k), 65-Point Plan, COBRA, Medicare, Pensions, Retiree Travel, RHRA, Social Security, Vacation/Sick Payout
American Airlines’ new vision for Inflight Base Operations begins today. As this transition rolls out, some details remain unclear. If you have questions or need support, please contact your managers first, preferably in an email for documentation.
In December of 2024, APFA exposed management’s intention to work with the Federal Aviation Administration (FAA) to certify the new 787-9P in alignment with other carriers’ 787 (or similar aircraft) minimum staffing
July 2025 Bidding Timelines Sunday, June 1, 2025 In Solidarity, Jeff Petersen APFA National Contract Chair [email protected] Marti McMillan APFA National Scheduling Chair [email protected]
Today is International Flight Attendant Appreciation Day — a time to recognize and honor the role Flight Attendants play as first responders in the skies.
5.30.25 – CJ Denial for Mainline Weight-Restricted Flights When Priority List Processed Out of Order
We have received reports that Flight Attendants are being denied access to the jumpseat (CJ) on weight-restricted Mainline flights because the standby list is not being cleared in the correct priority order.
Update: 2025-2026 CQ Module Length – Earlier this year, Flight Attendants began reporting that the 2025-2026 CQ web-based training (WBT) modules exceed the contractual limit for distance learning.
A company communication on May 21st stated that position 10 on extended long-range flights on the 777-200, 787-8, and 787-9 would move from main cabin to business class effective June 2nd.
The First Quarter 2025 APFA Executive Committee Meeting was held on Tuesday, May 6, 2025 at APFA Headquarters in Euless, Texas. In accordance with the APFA Policy Manual, the official minutes are now available on APFA.org.
Memorial Day is an American holiday observed on the last Monday of May, honoring those who died while serving in the U.S. military. Many Americans commemorate this day by visiting cemeteries, holding family gatherings, and participating in parades.
Beginning May 22, 2025, you may now use the ECS (Electronic Communication System) to contact Crew Scheduling and Crew Tracking to no-show your scheduled deadhead. This function is enabled in version 2.1
This morning, APFA National President Julie Hedrick called to order the APFA Special Board of Directors Meeting at APFA Headquarters. The assembly approved the Final Agenda.
Coverage Needed (CN) is a term applied to any day in a bid month when not enough Flight Attendants bid in PBS to fly on that day. PBS will award as many Flight Attendants as possible to be off on a particular day.
Company PBS Bid Award Summary, APFA PBS Bid Award Summary by Base, PBS Award Files, PBS Mis-Award Process
APFA will hold a Special Board of Directors Meeting on Wednesday, May 21, at APFA Headquarters. In accordance with the APFA Policy Manual, the Tentative Agenda for this meeting is now available on APFA.org.
This week, management announced a return to pre-COVID-19 service procedures despite testifying under oath that the post-pandemic changes were permanent. This reversal calls into question the integrity of American’s management
New Properties to Bid Speaker Pairings – When bidding for June, you will now have the ability to bid using the property Prefer Language (CBA 10.D.13.d.#15). This new property will allow you to bid for pairings requiring a specific language.
While the company continues development on the tool to allow Flight Attendants to track their boarding pay, an interim solution has been developed. On or around May 13th, you will receive a breakdown to your AA email of your boarding events in April.
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Join us today from 11 AM until 1 PM (CT) for a virtual retirement seminar. Topics will include: 401(k), 65-Point Plan, COBRA, Medicare, Pensions, Retiree Travel, RHRA, Social Security, Vacation/Sick Payout
In 1938, legislation was established to designate November 11th as a legal holiday to honor our veterans. Initially called Armistice Day, this day was dedicated to promoting world peace and recognizing the sacrifices of World War I veterans.
A new bidding property for Reserves is ready for implementation! Block of Reserve Days Off (CBA 10.D.13.d.46) allows a Reserve Flight Attendant to bid for a block of days off, regardless of where this block would fall in the month.
Join us for a virtual retirement seminar tomorrow, Tuesday, November 11th, from 11 AM until 1 PM (CT). Topics will include: 401(k), 65-Point Plan, COBRA, Medicare, Pensions, Retiree Travel, RHRA, Social Security, Vacation/Sick Payout
The regularly scheduled APFA Third Quarter 2025 Executive Committee Meeting will be held on Wednesday, November 12, 2025, at APFA Headquarters. In accordance with APFA Policy Manual 4.A.1.a.(1), the Tentative Agenda for this meeting is available
The regularly scheduled APFA Third Quarter 2025 Executive Committee Meeting will be held on Wednesday, November 12, 2025, at APFA Headquarters.
Yesterday, DOT Secretary Duffy ordered a reduction in flight capacity at 40 major airports beginning tomorrow, with further cuts expected in the coming days if the government shutdown continues.
The APFA Fall Board of Directors meeting convened on Tuesday, October 21, 2025. Minutes for this meeting will be published to the APFA website no later than thirty (30) business days after the conclusion of the meeting per Policy Manual Section 4.A.7.b.(3).
Hurricane Melissa brought devastating impacts across Jamaica, and our thoughts are with every Flight Attendant and their families affected by the storm. As recovery efforts continue, APFA stands in solidarity with our members facing loss, disruption, and uncertainty.
2026 Annual Enrollment ends Wednesday, November 19 at 11:59 pm (CT). Vie the 2026 Annual Enrollment Cheat Sheet and the
2026 Annual Enrollment Checklist to Determine Your Needs/Explore
It’s that time of year again to “Fall Back.” Daylight Saving Time ends in the United States as we set our clocks back to standard time at 2 AM tomorrow morning.
Recent Additions to Monthly Bidding Timelines: Ballots Open for Reserve Trading Days Off in TTS: 20th of the Month at 1200 (CT); First Run of Ballots for Reserve Trading Days Off in TTS: 24th of the Month at 2300 (HBT)
On October 1st, the company discontinued the practice of making “courtesy calls” when Reserve Flight Attendants do not electronically acknowledge ROTA and ROTD assignments when required.
In this hotline: Where We Stand: APFA’s Financial Stability; Dues & Fees Performance; Spending Your Dues Wisely; What You Can Do: Addressing Your Dues Balance
2026 Annual Enrollment opens Monday, November 3 and closes Wednesday, November 19 at 11:59 pm (CT). View the 2026 Annual Enrollment Cheat Sheet for Medical Options/Paycheck Contributions/Prescription, Dental and Vision Coverage, and the 2026 Annual Enrollment Checklist